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Ethics Channel

The Ethics Channel is a safe and independent space for employees, partners and anyone connected to Super Terminais to submit reports, ask questions or make suggestions.

Employee accessing the Super Terminais Ethics Channel

Contato Seguro

The Ethics Channel is operated by Contato Seguro, an external company specialized in ethical whistleblowing channels, which ensures full impartiality, confidentiality and anonymity in the handling of every report.

You can submit reports, ask questions or make suggestions safely, without fear of exposure or retaliation.

Access here
Super Terminais team in a work meeting

What is the Ethics Channel for?

The channel was created to receive reports about situations that violate our values, internal policies or applicable legislation, including:

  • Workplace or sexual harassment and bullying.
  • Discrimination of any kind.
  • Fraud, misappropriation or financial irregularities.
  • Unethical conduct or behavior contrary to our values.
  • Conflicts of interest.
  • Any behavior that puts the integrity of people or of the company at risk.

Your collaboration makes all the difference so that together we can maintain a safe, fair and healthy working environment for everyone.

How to submit a report?

  • Website

    Go straight to the address below to submit your report, attach evidence and follow its progress — all in one place, with full security.

  • App

    Download the Contato Seguro app on your phone and get every feature in the palm of your hand. Available on Google Play and the App Store.

  • Phone

    Prefer to talk? Call free of charge: 0800 517 1312. Available 24 hours a day, 7 days a week.

Confidentiality and anonymity

We know that speaking up about sensitive situations takes courage, and we are committed to protecting those who do.

  • 01. Anonymity

    You can submit your report completely anonymously. No data will be disclosed without your consent.

  • 02. Independent management

    The channel is managed by Contato Seguro, ensuring full impartiality and confidentiality throughout the process.

  • 03. No retaliation

    Super Terminais protects those who report situations in good faith, ensuring a fair and respectful process.

  • 04. Follow-up

    You can edit and monitor the progress of your case directly through the channel, even anonymously.

Who is this channel for?

The Ethics Channel is available to everyone who deals with Super Terminais:

  • Employees

    The channel's main audience, for reports about the internal working environment.

  • Partners and suppliers

    Who identify irregular conduct in their dealings with the company.

  • Clients

    Who experience or witness situations that go against our values.

  • Community

    Anyone aware of irregularities involving Super Terminais.

Super Terminais employees at work

Why report?

Because every report helps correct irregularities, protect people and strengthen the culture of integrity at Super Terminais. Together, we build a better place to work.

Do you want to be part of this change too?

Our team of specialists is available to understand your needs and present the best solutions in port terminals and integrated logistics in the Amazon.