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Frequently asked questions
Find quick answers to the main questions about our services, processes and operations. Clear up your doubts and make the most of your contact with Super Terminais.
Tracking is available through the River Port Hub system.
Go to: Operations/Documentation → Query and Traceability
There the user can follow the available information related to the cargo and container operation.
- Contact Us
- Open channel
Ethics Channel
Anonymous channel for reports and guidance.
- Open ombudsman
Ombudsman
Submit suggestions, compliments or complaints.
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Our team of specialists is available to understand your needs and present the best solutions in port terminals and integrated logistics in the Amazon.